Questions? See our full Easy Returns Policy.
Bring to UPS Location (under 70 lbs) – See our full Easy Returns Policy to start the process.A gift receipt or original receipt is required for all returns and exchanges. Stores - You can return most non-furniture items to your local Pottery Barn store for free.Review the full list of ineligible items and our refund policy below before starting the process. Monogrammed items and Made to Order furniture or rugs are not eligible for returns. We are remodeling our home and no longer can keep it, but know it will make a perfect addition to someone's home. An original receipt or gift receipt is required. Seller's Notes: We love our Pottery Barn Eagan Large Mirror and it is in perfect condition. You can return eligible item(s) within 30 days of receiving an order or 7 days for Quick Ship upholstery items for a refund of the merchandise value. View the complete Shipping and Delivery Information page. Note: Next Day Delivery service is not available for some oversized items, White Glove Delivery, out of stock items, personalized items or for items shipped directly from the manufacturer. If we receive your order by 4pm PT Monday through Friday, you'll receive your order the next business day orders placed on Friday after 4pm PT through Sunday will arrive on Tuesday. We can arrange for next day delivery to most destinations within the contiguous 48 states, for an extra charge of $26.00 per address. Some restrictions apply, see our full Returns Policy.UPS can deliver most in-stock items within 3-5 business days.
We cannot accept returns on monogrammed, personalized, special-order items, custom upholstery or on items damaged through normal wear and tear. Please note that returned items must be in new condition. Returns with original receipt will be refunded in the original form of payment, cash and cheque refunds over $100 will be issued as a company cheque (may take 14 business days from time of request). Returns with a gift receipt will be refunded in the form of a Merchandise Credit for the amount indicated on the gift receipt. An original receipt or gift receipt is required for all returns and exchanges. Within 30 days, you may return most items for a refund of the merchandise value. Upon receipt, please inspect your purchase and notify us of any damage we will arrange for a prompt replacement. Attention to design, materials, safety and construction are our priority. Large and round mirror mounts to wall with Simple Mount Bracket System.
Extra Small and Small feature D-ring backing mounts vertically or horizontally mounting hardware is included. Round multi-panel features 20 beveled mirrors. For more details, please see our Shipping page.Īt Pottery Barn, we take great pride in the quality and craftsmanship of our products. Extra Large multi-panel design features 25 beveled mirrors. The exact shipping charge is based on your location, and delivery times vary based on item availability. These items will be delivered by our In-Home Delivery & Assembly service provider where items are brought into your home, unpacked and assembled (some exclusions apply) and the packaging is responsibly removed.Įligible items will show "White Glove Delivery" on the product page. UNLIMITED FLAT RATE DELIVERY – FURNITURE + OVERSIZED ITEMSĪn unlimited number of eligible furniture items can be delivered for a single flat rate, per shipping address. If your package cannot be delivered, you will receive a notice from the carrier with pick-up instructions or re-delivery options.įor more details, please see our Shipping page. Items ordered together may not arrive in the same box. Smaller items are shipped using our Standard Parcel service, and delivered by Canada Post or Purolator.
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